From: 	Caoimhin Logue
Date: 	05/10/2012
Subject: 	Re: Technical and website queries
Reference: 	H7X08UVE

Apologies for lack of correct English

Your system seems to reject my message and not even let me edit it again when I use normal English punctuation

I have to find the message to which I was replying and enter my response all over again from scratch

This is very annoying

Please get it fixed so that we can type normal English and if our message is rejected we are offered the ability to edit it rather than having to start again from the beginning

Now for what I was actually trying to say 10 minutes ago when I started

The plus 44 3333 xxxxxx number you cite is correct

But I still received three SMS messages to the plus 44 1799 xxxxxx number this morning with account balances for three accounts

As I said I have tried to change the alerting settings but it does not seem to have had the desired effect

Please fix this

Please also fix the messaging system not to be so horrendously broken

It should allow normal English communication and if it does need to reject a message then it should allow the user to EDIT their message to make it acceptable rather than throwing it away completely

If the system rejects my message this time I shall cry